Salesforce brings Agentforce Coworker to Microsoft Teams, with skills and a $50 plan
Salesforce announced on November 5 that Agentforce Coworker, its AI assistant for Salesforce customers, is coming to more places. You give Coworker a job, such as checking a renewal that is at risk. It plans the steps, uses Salesforce records and other Agentforce agents, and brings back results and suggested actions for you to review. It works within the permissions and sharing rules your company already has.
Some features are available now: connections to Google Workspace and Microsoft 365, so Coworker can use email, calendars and files; conversation history; and skills, which turn a proven workflow into a request anyone on the team can run. A new plan costs $50 per user per month.
Coworker in Microsoft Teams, apps for iOS, Mac and Windows, and an MCP server are due to be generally available in November. A daily digest and scheduled tasks are expected in December. Salesforce says usage grew 21 times in three months and that more than 185,000 people use Coworker.
What it means for your work
- For sales teams: Hand Coworker a deal review from a Teams chat, then check its suggested actions before you approve them.
- For team leads: Turn your best renewal steps into a skill, so the whole team runs renewals the same way.
- Before you buy: Ask your account executive which parts are live in your region, as Salesforce says availability varies.
For a similar always-on tool, see our report on Perplexity Teammates.